1. Interpretation and Definitions
- Interpretation: The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
- Definitions: For the purposes of these Terms and Conditions:
- Country refers to the Republic of India.
- Company (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to Gadiglow.
- Device means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
- Service refers to the Website and mobile application.
- Terms and Conditions (also referred to as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
- Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.
- Website refers to www.gadiglow.com and the Gadiglow mobile app.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
2. Acknowledgement
These Terms and Conditions govern the use of this Service and form the agreement between You and the Company. They set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms and Conditions. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, You agree to be bound by these Terms. If You disagree with any part of these Terms, You may not access the Service.
Your access to and use of the Service is also conditioned on your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes our policies on the collection, use, and disclosure of your personal information.
3. Refund Policy
Gadiglow shall not be liable for any delays or failures in performance resulting from acts beyond its reasonable control, including but not limited to acts of God, terrorism, pandemics, shortages, or malfunctions. In such cases, You have the option to reschedule the session or request a refund. Refunds will be processed within 7 to 10 business days.
Referral income or credits can only be used within the Gadiglow app for its services. Refunds are processed solely through the app.
4. Applicable Laws
These Terms and Conditions are governed by the laws of India. The courts in India shall have jurisdiction to resolve any disputes.
5. Pricing and Payment Terms
Prices may vary based on location, service type, and selected delivery slots. All pricing decisions are at the sole discretion of Gadiglow and are binding on customers. Service times may vary based on the condition of the vehicle. Gadiglow is not liable for any vehicle malfunctions during service delivery.
6. Cancellation of Bookings
You can view available services and book them through the Gadiglow app or website. Cancellation policies include:
- A cancellation charge of ₹100 applies if You cancel the service.
- If the Company cancels the service, You will be entitled to a refund or rebate.
- Rescheduling or postponement of services may incur additional charges, as determined by Gadiglow.
Refund decisions are at the sole discretion of Gadiglow.
7. Links to Other Websites
Our Service may contain links to third-party websites or services. Gadiglow assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We recommend reading their terms and conditions and privacy policies.
8. Changes to These Terms and Conditions
We reserve the right to modify or replace these Terms at any time. If revisions are material, We will provide at least 30 days' notice. By continuing to use the Service after revisions take effect, You agree to be bound by the updated Terms.
9. Payments
Payments can be made using credit cards, debit cards, net banking, or other payment facilities provided by our third-party payment processor. Gadiglow is not liable for disputes between You and the payment processor.
10. Acceptance of Terms
The Service can only be used by individuals who can form legally binding contracts under applicable law. Use of the Service is unauthorized in jurisdictions that do not recognize these Terms.
11. Liability
You agree to indemnify Gadiglow against any claims, damages, or losses arising from misuse of the Service or violation of these Terms.
12. Disclosure to Authorities
Gadiglow may disclose user information to authorities if required by law. By using the Service, You release Gadiglow from liability related to such disclosures.
13. Termination
Gadiglow may suspend or terminate your access to the Service for violations of these Terms or misuse of the platform.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
15. Disclaimer of Warranty
The Service is provided "as is" without warranties of any kind. Gadiglow disclaims all implied warranties, including merchantability and fitness for a particular purpose.
16. Contact Us
If You have any questions about these Terms, please contact us at gadiglow@gmail.com.